About Us

Walworth Garden is a charity dedicated to knowledge and nurture.

We aim to improve lives by providing excellent learning and gardening therapy in a community garden that’s open to all, 7 days a week.

Walworth Garden is a registered charity and Company limited by guarantee. The Charity is governed by a voluntary Board of Trustees. Our main charitable work includes horticultural training for people not in work or education and gardening therapy for vulnerable and disabled adults. We also provide goods and services that individuals or other organisations pay for in order to generate surplus income to support our charitable work.

Walworth Garden works with some of the most vulnerable in society and safeguarding is of paramount importance. All staff will undergo a DBS check.

We offer a supportive culture that values autonomy, trust, and results. Therefore this role offers the option to work from home on occasion, depending on business needs and team coordination.

Purpose of The Role

The Operations Officer will use their analytical and problem solving skills while providing administrative support to managers and other staff by handling a variety of tasks in order to ensure that all interactions between the organisation and its stakeholders are positive, productive and efficient. 

Main tasks and responsibilities

• To carry out general administrative duties for all departments as necessary so that the organisation continues to move towards an increasingly organised, efficient, digitised way of working that embraces new technologies

• To assist with the creation of web pages, newsletters and posters within a set style/format using Squarespace CMS and Canva

• To attend, with other staff, to the needs of visitors to the Garden

• Monitor and order inventory and consumables using the procurement policy and ‘The seven Rs of Sustainability’ as a guide.

• Act as a point of contact for suppliers to the Garden, escalating issues to the CEO as necessary

• Intermittently review service and supplier contracts at appropriate intervals with the Finance Manager to ensure best value for the Garden

• Stay abreast of and adhere to all new data protection matters when handling data so that the Organisation remains within the law

Further responsibilities include:

• Working with the Finance Manager to create a variety of reports (including financial) and to correspond with suppliers and others as requested and ensure all transactions are correctly recorded in the accounting system (Quickbooks) in a timely manner

• Working with HR to maintain training records etc relating to employees, volunteers and trustees, ensuring all employees are compliant with training requirements.

• Manage the payment of vehicle insurance and road tax for vehicles, including timely renewal and ensuring best value for vehicle insurance.

• Send and monitor invoices, record payments and liaise with clients as necessary

• Organise, manage and collate registers and feedback forms for funders and so that interdepartmental communications are used to best effect for the organisation and the stakeholder. 

• Assisting the Plant Centre Manager with volunteer management, updating booking slots and inductions on the website, creating registers for inductions and managing automations to send new volunteers relevant information

• Successfully administering all aspects of the Level 1 and 2 City and Guilds Horticulture training, including liaising with funders, creating digital registers, recruiting and enrolling students, arranging and monitoring payments using the GoCardless system and collating payment information for accrual in accounting software. 

• Liaise with workshop practitioners and staff to launch workshop programme, including creating booking pages and managing the booking system.
  

A full list of responsibilities, along with the person specification, can be found in the full Job Description.

To apply, please email a cover letter detailing your suitability for the role (no more than 1 A4 page) as well as your CV (no more than 2 A4 pages), to oli@walworthgarden.org.uk. 

Deadline: Midnight on 30 November 2025. However, please note that we may close this posting early if a suitable candidate is identified.

Walworth Garden is committed to equality of opportunity, and values diversity. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and minoritised ethnic candidates who have been historically excluded from the horticulture industries, as well as applications from LGBTQIA+ candidates.